SOFTWARE Too：株式会社ソフトウェア・トゥー

Extensis – フォントとデジタルデータの管理ソリューション

Technical Support

Technical support for current products is available through the Extensis website.

Extensis also maintains a searchable Knowledge Base of in-depth articles on various technical topics.

Creating a tech support case

If you are experiencing a problem with a current product, you can submit a tech support case using this Support Form.

Provide as much of the following information as you can:

  • Product name and version number;
  • Your company name;
  • Your account number;
  • Computer operating system version;
  • Other details about your computer system, including RAM, hard drive size and free space, and processor type and speed;
  • A description of the problem, including any error message that might be displayed;
  • Your email address.

Support Policy

Extensis provides full support for the current version of all shipping products. In addition, Extensis provides limited support for older products up to one year after the product version is no longer offered for sale. For complete details see Support Services.

For details on currently supported products, see:

©2016–2019 Celartem, Inc. DBA Extensis 本書ならびに本書に記載されているソフトウェアは著作権保護の対象であり、無断複写・複製・転載が禁止されています。本書または本書に記載されているソフトウェアの全部または一部を、Extensisの書面による承諾なしに複製することはできません。ただし、ソフトウェアの通常の利用やソフトウェアのバックアップ作成は除きます。この例外であっても他者に対する複製は許可されません。登録済みおよび申請中の米国特許に基づいてライセンス化されています。
Celartem、Extensis、MrSID、NetPublish、Portfolio Flow、Portfolio NetPublish、Portfolio Server、Suitcase Fusion、Type Server、TurboSync、TeamSync、Universal Type ServerはCelartem, Inc.の登録商標です。
Celartemロゴ、Extensisロゴ、Extensis Portfolio、Font Sense、Font Vault、FontLink、QuickFind、QuickMatch、QuickType、Suitcase、Suitcase Attaché、Universal Type、Universal Type Client、Universal Type CoreはCelartem, Inc.の商標です。
Adobe、Acrobat、After Effects、Creative Cloud、Creative Suite、Illustrator、InCopy、InDesign、Photoshop、PostScript、XMPはAdobe Systems, Incorporatedの商標です。
Apache Tika、Apache Tomcat、TomcatはApache Software Foundationの商標です。
Apple、Bonjour、Bonjourロゴ、Finder、iPhone、Mac、Macロゴ、Mac OS、OS X、Safari、TrueType、macOSはApple Inc.の商標です。App StoreはApple Inc.のサービス商標、登録商標です。
iOSは、米国およびその他の国における登録商標またはCiscoの登録商標であり、ライセンスに基づき使用されています。
Elasticsearchは、米国内およびその他の国で登録されElasticsearch BVの商標です。
Google、Android、Google PlayはGoogle Inc.の商標です。
Intel、Intel Coreは Intelの登録商標です。
Microsoft、Excel、Internet Explorer、PowerPoint、SQL Server、Windowsは Microsoft Corporation の登録商標です。
MonotypeはMonotype Imaging Inc.の商標であり、米国特許商標庁に登録されています。また、他の管轄にも登録されている可能性があります。
Oracle、JavaはOracleと関連会社の登録商標です。
他の全ての登録商標は各メーカーに所有されています。
Suitcase TeamSync v1 ❧ 4 November 2019

CELARTEM, INC., doing business as Extensis
1800 SW FIRST AVENUE, SUITE 500
PORTLAND, OR 97201
(503) 274-2020 Phone
(503) 274-0530 Fax
https://www.extensis.com

ソフトウェア使用許諾契約書

重要 – 必ずお読みください。本ソフトウェア使用許諾契約書(以下、「本契約」といいます)は、お客様(個人、法人を問わず)とExtensisとして業務を行うCelartem, Inc. (以下、「Extensis」といいます)との間に締結される、Extensisが提供するソフトウェア、オンライン電子文書、ならびに今後のすべてのアップデート、バグフィックス、またはパッチなどのソフトウェア製品(以下、「本ソフトウェア」といいます)と関連するすべてのサービスについての法的な契約書です。本ソフトウェアをインストール、複製または使用することにより、お客様は本契約の規定による拘束を受けることに同意したものとします。

1. ソフトウェア使用許諾

1.1 本契約記載の条件に従い、Extensisは、本ソフトウェアのライセンスの適用可能な期間（以下、「契約期間」といいます）における非独占的かつ譲渡不可能な本ソフトウェアの使用権をお客様に許諾します。本ソフトウェアのライセンスで認められる場合、本契約記載の条件に従い、お客様は、本ソフトウェアを使用することをお客様が認可した、雇用者や請負業者（以下、「認定ユーザー」といいます）に本ソフトウェアの使用を許諾することができます。お客様は、本ソフトウェアをコンピュータやデスクトップ、ノートパソコンなど（以下、「コンピュータ」といいます）に、インストールすることができ、本契約に従いお客様に許諾された認定ユーザーのライセンスを同時に稼働するための本ソフトウェアの複製を２つまで保有することができます。お客様に許諾される認定ユーザーの数は、本契約に従ってお客様が適宜購入された本ソフトウェアの製品、ライセンスの種類、認定ユーザー数によって決まります。本ソフトウェアにアクセスできる認定ユーザーの数は、直接または間接（例：多重プログラム、ウェブポータルアプリケーション、その他のデバイスまたはアプリケーションサーバーを通じたものなど）を問わず、いかなる時点でも、お客様がライセンスを得た認定ユーザーの合計数を超えることはできません。
1.2 本ソフトウェアは、Extensisまたはそれぞれのライセンス所有者の未公開ソフトウェア、企業秘密、および極秘情報や機密情報に基づいており、自費で開発された商業目的のソフトウェアです。本ソフトウェアは、48 C.F.R. 2.101 (Oct. 1995) に規定されている「商用物品」であり、48 C.F.R. 12.212 (Sept. 1995) に規定されている「商用コンピュータソフトウェア」および「商用コンピュータソフトウェア文書」からなります。お客様が米国政府のエンドユーザーである場合、本契約に規定されている権利のみを取得します。1.3 お客様は、本ソフトウェアを元に二次的著作物を創作することはできません。お客様は、いかなる第三者に対しても、本ソフトウェアを開示し、アクセスさせ、使用させることはできません。お客様は、関係法令により明示的に許可されている範囲を除き、本ソフトウェアの全部または一部について、リバースエンジニアリング、逆コンパイルまたは逆アセンブルを行うことはできません。お客様は、本ソフトウェアまたは付属する資料において示されている著作権、特許権、営業秘密、商標権、その他の権利または免責文言（以下、併せて「権利告知」といいます）を除去し、隠し、または変更することはできません。お客様は、自らの内部的なバックアップまたはアーカイブのために、複製物に全ての権利告知を維持することを条件として、本ソフトウェアの複製を1回作成することができます。それ以外の目的で本ソフトウェアのコピーや複製物を追加作成することは、電子的に転送することを含めて、違法となります。
1.4 お客様は、本ソフトウェアのライセンスを最初に購入した国以外に移転することはできません。お客様は、Extensisの書面による事前承認なしに、本ソフトウェアを第三者へ譲渡することはできません。お客様は、本契約において明示的に規定されている場合を除き、本ソフトウェアまたはその複製物の全部であるか一部であるかを問わず、使用、複製、修正、変更、翻訳、使用貸借、リース、賃貸借、転貸借、譲渡、販売、移転することはできません。本ソフトウェアや付属のマニュアル等に係る一切の特許権、著作権および営業秘密などの知的財産権は、Extensisとそれぞれのライセンス所有者に留保されています。本契約において明示的に付与されているものを除き、その他全ての権利は、Extensisに留保されています。
1.5 ソフトウェアは、それぞれのライセンス所有者の使用条件に従うオープンソースフォント、ライブラリ、その他のソフトウェアコンポーネント（以下、「オープンソースソフトウェア」といいます）を利用します。オープンソースソフトウェアの使用条件は、オープンソースソフトウェアに付属するExtensisまたはそれぞれのライセンス所有者のオンライン電子文書で公開されています。お客様のオープンソースソフトウェアの利用は、そのオープンソースソフトウェアに関する使用条件に従っていただきます。

2. ソフトウェアアクセス

本ソフトウェアの使用には、起動時における本ソフトウェアのライセンスの認証のため、インターネットへの接続が必要です。本ソフトウェアの機能を全面的に利用可能とするため、また、定期的な本ソフトウェアのライセンスの再認証のため、反復継続的なインターネット接続が必要となります。お客様は本ソフトウェアの使用のため、Extensisアカウントを取得し維持する必要があります。

3. Extensis オンラインサービス

3.1 本ソフトウェアは、Extensisによって主催され運営されるコンテンツや様々なウェブ上のサービス（以下、「Extensis オンラインサービス」といいます）にお客様がアクセスすることを促進します。Extensis オンラインサービスの例として、お客様のフォントファイルやその他のデータ（以下、「お客様のコンテンツ」といいます）の保管などがあります。Extensis オンラインサービスは、Extensisによって主催され運営されるほか、本ソフトウェア内の機能や拡張機能として提示される場合があります。Extensis オンラインサービスは、全ての言語や全ての国の居住者において利用可能となるものではなく、また、Extensisは、いかなる時、いかなる理由においても、Extensis オンラインサービスの利用を変更または廃止することがあります。
3.2 本ソフトウェアは、インストール時や起動時または定期的なお客様のExtensis オンラインサービスへのアクセスを促進するために、告知なく、お客様のコンピュータをインターネットに自動的に接続することがあります。さらに、本ソフトウェアは、（a）本ソフトウェアのライセンスの認証のため、（b）お客様に本ソフトウェアの情報、特徴、機能を追加的に提供するため、（c）お客様のコンピュータにダウンロードしインストールすることが可能となった本ソフトウェアのアップデートを提供するため、（d）Extensisからインストールの試行結果を通知するため、告知なく、お客様のコンピュータをインターネットに自動的に接続することがあります。お客様は、本ソフトウェアのライセンスやExtensisアカウントに関連した情報をExtensisより受け取ることがあります。
3.3 お客様がExtensis オンラインサービスにアクセスする際、Extensisアカウントナンバー、ユーザーネーム、パスワードなどの追加的情報が、Extensisに送信され保管されます。有効な法律やお客様の同意により許可がなされた場合、Extensisは、（a）お客様にExtensis オンラインサービスを促進する処理メッセージを送信すること、（b）プラットフォームのバージョン、本ソフトウェアのバージョン、ライセンスの状態、言語などの情報を利用した本ソフトウェアや他のExtensisの製品やサービスについての情報を提供するために、マーケティング情報を配信することがあります。
3.4 お客様のExtensisオンラインサービスへのアクセスは、アクセス時点における以下の条件に従います。
Extensisの使用条件（以下、「使用条件」といいます）http://www.extensis.com/company/terms-of-use/
Extensisのプライバシーポリシー（以下、「プライバシーポリシー」といいます）http://www.extensis.com/company/privacy-policy/
お客様のExtensisオンラインサービスへのアクセス時に表示される他の付加的な使用条件（以下、「付加的使用条件」といいます）
Extensisは、その時々の裁量により、使用条件、プライバシーポリシー、付加的使用条件をアップデートまたは修正する権利を有し、これらの変更は、Extensisによりインターネット上に情報が掲載されたときに効果を生じます。最新の使用条件、プライバシーポリシー、付加的使用条件に注意し遵守することは、お客様の責任となります。お客様がExtensisオンラインサービスの使用を継続することにより、お客様はこれら最新の条件に同意したものとします。
3.5 お客様のコンテンツをExtensisオンラインサービスに保管する際、お客様は、お客様のコンテンツについて完全に責任を負うことに同意します。お客様のコンテンツの使用、掲載、配付、発行は、Extensisによる保証、推薦、助言、見解または評釈を構成または意味するものではなく、適法性、優良性、安全性の保証をExtensisが行うものではありません。お客様は、お客様のコンテンツに関し適切な権利とライセンスを所有していること、インターネット接続を通じてExtensisオンラインサービスにお客様のコンテンツを保管するために、お客様が著作権使用料無料の権利を非独占的全世界的にExtensisへ許諾していることを表明します。
3.6 Extensis オンラインサービスは、第三者ウェブサイトへのリンクを提供します。これらのリンクは、利便性のみを目的として提供されており、Extensis は理由を問わず、適時、第三者ウェブサイト リンクを廃止する権利を留保します。Extensis は、これらの第三者ウェブサイト、その内容、利用規約、またはプライバシー ポリシーを運用しておりません。Extensis は、かかる第三者ウェブサイトを通じて提供されている製品またはサービスを含むがこれには限定されない、これらの第三ウェブサイトに関し、推奨、約束、表明、保証、または補償を一切行わず、およびこれらに関連する一切の責任を負いません。ユーザーがこのような第三者ウェブサイトへのアクセスまたは使用を決定した場合は、ユーザー自身のリスクにおいてこれを実行します。これらの第三者ウェブサイトおよび関連製品およびサービスへのアクセスまたは使用は、利用規約およびプライバシー ポリシーを含む、第三者ウェブサイトの諸条件と、その製品およびサービスに適用される諸条件によって管理されます。

4. データ使用に関する承諾

インターネット接続やExtensisオンラインサービスを通じて収集された第3条記載の情報に加え、お客様は、Extensisが、本ソフトウェアに関連するアップデート、プロダクトサポート、その他の必要なサービスの提供を促進することを目的として、お客様のコンピュータ、システム、アプリケーションソフトウェア、周辺機器などの技術データや関連情報を、定期的に収集し使用することに同意します。Extensisは、この情報を製品の改善またはお客様へサービスや技術を提供する目的で、個人を特定しない形に限定して使用します。

5. 制限

Extensisは、有効な本ソフトウェアのライセンスやExtensisアカウントと一致しない詐欺的または不正な利用を検出または予防するために、収集された情報を使用することがあります。本ソフトウェアのライセンスの有効性をExtensisが確認できない場合、本ソフトウェアのライセンスが再び有効となるまで、追加的な告知なく、本ソフトウェアは使用できなくなります。お客様がExtensisアカウントを維持し損なった場合は、支払期限の到来した使用料をお支払いいただきます。本ソフトウェアやExtensisオンラインサービスへの詐欺的または不正な利用やアクセスをExtensisが発見した場合、Extensisは、お客様の本ソフトウェアやExtensisオンラインサービスの使用またはアクセスを制限し、本ソフトウェアのライセンスを停止し、後記第９条（契約期間と解除）に従って本ソフトウェアのライセンスを解除する権利を有します。このような制限、停止、解除は、Extensisによる本契約の不履行にはあたらず、Extensisが法律上有する他の権利および救済手段に加えてなされるものです。

6. 監査

Extensisは、本契約の継続的な遵守を確保するために、本ソフトウェアに関連するお客様の記録を検査し監査する権利を有します。ExtensisまたはExtensisの独立した公認会計士は検査や監査をExtensisの費用により実施します。検査や監査は合理的な通知により通常の営業時間内に行われ、不当にお客様の事業活動を妨害するものではありません。検査や監査は頻繁におこなわれるものではありませんが、過去の検査や監査が重大な相違を明らかにしている場合、Extensisは書面による請求により、いつでも検査や監査を行う権利を有します。検査や監査により、本ソフトウェアに関して代金の未払や不正使用が判明した場合、お客様は、それらに対する対価をExtensisへ速やかに支払う義務が生じます。お客様による代金の未払や不正使用が判明した場合の対価は、現行の料金と同じか、5%以上の料金を加えたものとなり、検査や監査に要した費用もお客様が負担することになります。

7. 免責条項と保証

Extensisが提供する本ソフトウェアやExtensisオンラインサービスおよび関連するすべてのサービスは、「現状有姿」として提供されます。Extensisは、本ソフトウェアやExtensisオンラインサービスおよび関連するサービスについて、明示的であるか黙示であるかを問わず、商品性の保証、特定目的適合性の保証、または商取引やその履行、使用や売買の過程で発生するその他の黙示の保証または権利の非侵害の保証を行いません。Extensisは、本ソフトウェアやExtensisオンラインサービスおよび関連するサービスがお客様の業務における特定の結果や要求を満たすこと、中断のない操業がされることや障害のない操業がされることを保証するものではありません。お客様の状況によっては保証に関する特定の法的権利が発生します。ただし、その権利の内容はお客様の居住地に適用される法律によって異なります。

8. 責任の限定

Extensisは、データ、使用権、利益または収益の喪失から生じるいかなる損害、または間接的、特別的、派生的、付随的、懲罰的な損害について、一切責任を負うものではありません。Extensisがかかる損害の可能性を知らされていたとしても同様です。他のあらゆる損害に対するExtensisの責任は、ソフトウェアライセンス条項に基づいて、損害の原因となったソフトウェアに対してお客様が支払った金額を超えないものとします。本ソフトウェアやExtensisオンラインサービスと関連するサービスについてのExtensisのこの責任の限定は、請求の方法に関わらず、契約上の行為であるか過失またはその他の不法行為であるかに関わらず、いかなる場合も適用されるものとします。上記の責任の除外や限定がお客様の居住地に適用される法律で認められない場合には、上記の制約はお客様には適用されません。

9. 契約期間と解除

お客様が本ソフトウェアのサブスクリプションの更新を行わなかった場合、お客様の本ソフトウェアのライセンスおよび、Extensis オンラインサービスへのアクセスは、契約満了時に解除されます。Extensisは、お客様が本契約のいずれかの条項に違反した場合、直ちに本契約により、該当する場合は、本ソフトウェアのライセンスやExtensisアカウント、Extensisオンラインサービスへのアクセスを解除することができます。このような契約の解除が発生した場合、お客様は、本ソフトウェアのあらゆる使用を終了し、また本ソフトウェアと全部であるか一部であるかを問わず全ての複製物を破棄しなければなりません。

10. 輸出

お客様は、Extensisの書面による事前承認および米国または外国政府からの免許および許可を得ることなく、本ソフトウェアまたはその直接の成果物を輸出または再輸出することはできません。

11. 不可抗力

Extensisは、本契約その他に基づく義務の履行を遅滞し、または怠った場合でも、その不履行がExtensisの合理的な支配を超える原因（労働争議、ストライキ、その他の製造または産業上の動乱、不可抗力、洪水、落雷、原料不足、給水制限、設備または通信の不良、地震、災害、戦争、社会的脅威、政府機関による規則または命令など）によって生じた場合には、お客様に対して責任は負いません。

12. 無効な条項

本契約の一部の条項が無効または執行不能な場合であっても、本契約の他の条項には影響しません。また、これらの無効または執行不能な条項が存在しないものとして、本契約は解釈されます。

13. 準拠法

本契約は、抵触法に関する法律本文を除き、米国オレゴン州法および国際物品売買契約に関する国連条約に準拠するものとします。

14. 完全な合意

本契約は、本契約に関する当事者間の完全な了解事項を含み、かつ当事者間の本件に関する以前のすべての合意に優先します。

2019年10月

Updated as of: June 10, 2021.

Celartem and your privacy

Celartem, Inc., which does business as Extensis and LizardTech, respects your privacy as a visitor to our websites and use of Celartem Resources (defined below). Our websites include www.celartem.com, www.extensis.com, and www.lizardtech.com (each a “Website” and collectively the “Websites”). Through the Websites, you may access and use one or more Celartem resources including but not limited to online services, product demos, forums, blogs, chat rooms, support site and tech troubleshooting, product and services information, stores, knowledge base articles, accounts, and channel partner and affiliate programs (collectively the “Celartem Resources”). The Websites together with the Celartem Resources are collectively referred to herein as the “Services”.

This document comprises our privacy policy (the “Privacy Policy”) and applies to the Services, as well as the information we collect when you interact with us through social media or other websites and online services. It does not apply to websites and mobile applications offered by third parties that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices. This Privacy Policy is: (a) incorporated into our Terms of Use; (b) linked throughout our Websites and Celartem Resources, as appropriate; and (c) referenced in our End User License Agreements and other documents and materials, as appropriate. Please read this Privacy Policy carefully before accessing and using the Services. By accessing and using the Services, you consent to the terms of this Privacy Policy and any updates thereof.

1. Information We Collect.

1.1 Information Provided to Us. We may collect information that you provide to us through your use of the Services, such as information that can be used to identify you as an individual such as your name, email address, telephone number, home address, billing information, passwords or other online contact information, and demographic information (such as zip code, age) (collectively, “Personal Information”). The types of Personal Information we collect may vary depending on your use of the Services. We may also obtain Personal Information from our service providers and will handle such Personal Information in accordance with this Privacy Policy. Our service providers may also obtain your Personal Information through your use of the Services, and may collect information on our behalf and, in each case, they are obligated to abide by all applicable data protection laws.

1.2 Information We Collect Automatically. Whenever you access or use the Services, we, as well as our service providers or other third parties, may use a variety of technologies that automatically or passively collect information about how the Services are accessed and used.

(a) Usage Information. Usage Information may include browser type, device type, operating system, application version, the page served, the time and date, the preceding page views, and your use of features or applications in connection with the Services. This information helps us to improve our Services and your interactions with our Services.

(b) Device Identifier. We, as well as our service providers, automatically collect your IP address or other unique identifier (“Device Identifier”) from your computer, mobile phone, tablet or other device (“Device”) you use to access the Services. A Device Identifier is a number that is assigned to your Device when you access our Websites, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your interests, and gather broad demographic information for aggregate use.

1.3 Information Collected Through Cookies, Web Beacons, and Other Tracking Technologies. The technologies used to automatically collect information include and are not limited to: cookies (small text files placed on a device when it is used to access the Services), mobile analytics software, and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon). We, or our service providers, may place cookies or similar files on your Device for security purposes, to facilitate site navigation, to perform analytics, to personalize your experience while accessing our Services, and to determine: how you search for our Websites, the websites you click on from our Websites or emails, whether and when you open our emails, and your browsing activities across other websites. A pixel tag may tell your browser to get content from another server. Cookies may also be used to associate you with social networking sites like Facebook and Twitter and, if you so choose, enable interaction between your use of the Services and your activities on such social networking sites. Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. Our Services uses third-party cookies as follows:

We may use third-party website analytics tools that collect automated information about visitor traffic on our sites, such as Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., on our Websites. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Websites, compile reports on the websites’ activity, and provide other services related to our Websites’ activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. Our Websites do not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. You can learn how Google collects and processes data and how to opt out of tracking of analytics by Google, by clicking here.

We use trackers offered by Facebook and Google to measure the effectiveness of our advertising and to deliver advertising to you after you leave the Services. Certain pieces of automatically collected information may be shared with these entities as part of this process. You can learn more about Facebook’s data use practices and your options by visiting Facebook’s Privacy Center and About Facebook Ads. You can learn how Google collects and processes data and how to opt out of tracking of analytics by Google, by clicking here.

1.4 Information from Social Media. When you interact with us or the Services through a social media platform (such as by clicking on a social media icon linked from our Services), we may collect the Personal Information that you make available to us on that page, including your account ID or username and other information included in your posts. If you choose to log in to your account with or through a social networking service, we and that service may share certain information about you and your activities.

2. How We Use Information. We use the information we collect for a variety of business purposes, such as: (a) to respond to any questions and requests you may have; (b) to provide you with access to certain products and services, including those of our affiliates and partners; (c) to verify your identity; (d) to process transactions and track purchase history; (e) to communicate with you about your account and your Service-related activities; (f) to provide you with newsletters, updates, special offers and advertisements; (g) for any purposes which may have been disclosed to you at the time you provided your Personal Information to us; and (h) to detect, investigate, and prevent activities that may violate our policies, be fraudulent, or be illegal. We may also use information we collect to provide, test, enhance and improve the Services, our products, and product-related service offerings.

3. When We Disclose or Share Information. We may share non-Personal Information such as de-identified aggregate data and Usage information with third parties. Except as described below, we will not provide your Personal Information to any third parties without your consent. We may also share your information as disclosed to you at the time you provide your information.

3.1 Service Providers. We may share your information with our providers who provide services necessary to the operation of our business (“Service Providers”), such as website hosting providers, re-sellers and other unaffiliated sales partners, marketing automation partners, data analysis services, payment and credit card processing, order fulfillment, information technology and other similar services. When we share Information with our Service Providers, we require that they first contractually agree to comply with reasonable and appropriate privacy and security standards as well as applicable law.

3.2 Business Transfers. We may change ownership or corporate organization while providing the Services. In the event we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as a part of that transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.

3.3 Authorized Third Parties. While using our Services, you may elect to receive information and/or marketing offers from a third party. You may also consent to the sharing of your information with a third party such as a social networking site like Facebook or Twitter.

3.4 Other Service Users: when you post or disclose any of your information in public forums such as a blog, bulletin board, chat room, user commenting features or other interactive sharing or social feature that may be offered or accessed through one or more of the Services, the information you disclose there may also become available to other users and the general public. Please exercise appropriate care prior to disclosing any of your information online.

3.5 Legal Disclosures. Though we make every effort to preserve user privacy, we may need to disclose your information to third parties in order to comply with a legal obligation such as a subpoena, warrant, judicial or administrative order, or as otherwise required by applicable law. We may also disclose information where we, in good faith, deem it appropriate or necessary to enforce or prevent a violation of our Terms of Use or other applicable policies, to address fraud, security or technical issues, to respond to an emergency, or to otherwise protect our Services, clients and visitors.

4. How We Will Protect Your Personal Information. We take reasonable and appropriate measures to protect the Personal Information we collect through the Services, including the implementation and maintenance of organizational, technical and administrative procedures to prevent unauthorized or unlawful access, disclosure or destruction. Users of the Services must also do their part in protecting the data, systems, networks and service they are utilizing. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us, and you use the Services and provide us with your information at your own risk. If you have reason to believe that your Personal Information is no longer secure (for example, your Extensis account password may have been compromised), please immediately write to us at the physical address set forth below in the section “Contact Information” or email us at privacy@celartem.com.

5. Your Choices On How We Use Your Information.

5.1 Your Personal Information. You control the Personal Information that you provide to us in connection with the Services; however certain fields may be required for the provision of Services. You may, at any time, update, correct, or delete certain Personal Information that you have provided to us by editing your registered user information, writing to us at the physical address set forth below in the section “Contact Information”, or emailing us at privacy@celartem.com. We endeavor to retain your information for as long as your Celartem Account is active or as needed to provide you with certain Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5.2 Marketing Preferences. If you wish to remove yourself from individual communications, including marketing promotions, advertisements, updates and email newsletters, simply click the unsubscribe or subscription management link in the communication. We will comply with your request(s) as soon as reasonably practicable, and within the time period required by applicable law. Please also note that if you choose not to receive marketing-related emails from us, we may still send you important administrative and transactional messages (i.e., service notifications, changes to our terms, conditions and policies) in connection with your Services.

5.3 Disabling & Opting Out of Cookies; “Do Not Track”. We do not require that you consent to the placement of the cookies described above. To learn how you may be able to reduce the number of cookies you receive from us, or delete cookies that have already been installed in your browser’s cookie folder, or prevent tracking activities, please refer to your browser’s tools or help menu or other instructions related to your browser. Because an industry-standard Do-Not-Track protocol has not yet been established, our information collection practices on our sites will continue to operate as described in this online privacy policy regardless of any “Do Not Track” signals that may be sent by certain browsers. However, you may refuse to accept cookies in order to prevent tracking activities. If you do disable or opt out of receiving cookies, please be aware that some Services, such as our store, may not be available, work, or work as designed because we may not be able to recognize and associate you with your account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.

6. Use of Services by Minors. We comply with the Children’s Online Privacy Protection Act of the United States and similar laws around the world where applicable to our Services. We do not knowingly collect Personal Information from children without proper parental consent. If you believe that we may have collected Personal Information from someone under the applicable age of consent without parental consent, please write to us at the physical address set forth below in the section “Contact Information” or email us at privacy@celartem.com and we will promptly address this issue.

7. International Transfers of Personal Information. We are a U.S.-based, global company. We may transfer your Personal Information, in compliance with applicable laws, to any international affiliate or Service Provider who may be located in a different county to you. If you reside in and utilize our Services from the European Economic Area (“EEA”) or Switzerland, please note that we may be transferring your personal data outside of those jurisdictions to the United States. The United States does not have the same data protection laws as the EEA, Switzerland and other regions. Celartem complies with the E.U.-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the EEA and Switzerland, respectively, to the United States. To learn more, please view our E.U.-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Notice by clicking here. By providing Personal Information under this Privacy Policy, you consent to the processing of your Personal Information in accordance with this Policy and the transfer of your Personal Information to the United States.

8. For Users in the EEA and Switzerland.If you are a resident of the EEA or Switzerland, the following information applies.

Purposes of processing and legal basis for processing Personal Information: As explained above, we process Personal Information in various ways depending upon your use of our Services. We process Personal Information on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy.

Right to lodge a complaint: Users that reside in the EEA or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are here: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

Transfers: Personal Information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates, partners, or Service Providers maintain facilities. Upon the start of enforcement of the General Data Protection Regulation (GDPR), we will continue to ensure that transfers of Personal Information to a third country or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR.

Individual Rights: If you are a resident of the EEA or Switzerland, in addition to the right to be informed, the right of access, the right to rectification, the right to data portability, and rights in relation to automated decision making and profiling, you are entitled to the following rights once the GDPR becomes effective. In order to verify your identity, we may require you to provide us with Personal Information prior to accessing any records containing information about you.

The right to request data erasure. You have the right to have your Personal Information erased from our Services if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.

The right to restrict or object to our processing. You have the right to restrict or object to our processing of your Personal Information if we are processing your Personal Information based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your Personal Information for purposes of scientific or historical research and statistics.

9. California Privacy Rights. In addition to the rights set forth in this Privacy Policy, California Civil Code Section 1798.83 permits California residents who are our customers to request certain information regarding disclosure of Personal Information to third parties for direct marketing purposes. To make such a request, please write to us at the physical address set forth below in the section “Contact Information” or e-mail us at: privacy@celartem.com.

10. Changes. We may update the terms of our Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our Privacy Policy.

11. Contact Information. If you have any questions about our Privacy Policy, please send your questions to:

ATTN: Privacy
Celartem, Inc. dba Extensis
1500 SW First Avenue, Suite 680
Portland, Oregon 97201

privacy@celartem.com.

Acceptance of Terms. These terms of use are applicable to your access to and use of Extensis websites produced and maintained by Extensis and/or an Extensis third party vendor, including but not limited to www.extensis.com (collectively the “Website(s)”). These terms of use also apply to your access to and use of Extensis resources through the Website(s), including but not limited to Extensis online services, forums, blogs, chat rooms, support site, product and services information, stores, knowledge base articles, accounts, and channel partner and affiliate programs (collectively “Extensis Resources”). Such Website(s) and Extensis Resources shall be referred to herein as the “Services”. Please read these terms of use carefully before accessing and using the Services. By accessing and using the Services, you acknowledge and agree to abide by these terms of use. In addition, some Extensis Resources may require agreement to other terms specific to such Extensis Resource. In the event of a conflict between these terms of use and any terms specific to an Extensis Resource, the terms specific to such Extensis Resource shall prevail with respect to such Extensis Resource. These terms of use and the terms specific to any Extensis Resource shall collectively be referred to herein as the “Terms”. If you do not agree to the Terms, please do not access or use the Services.

Modification of Terms. We reserve the right to update or modify the Terms from time to time without notice. Changes take effect when posted by us on the Website(s) or via the Extensis Resources. Your continued use of the Services following the posting of any changes to the Terms means you accept those changes. If we intend to apply the changes retroactively to the Terms, we will provide you with notice of such retroactive changes. It is your responsibility to be aware of and abide by the most current version of the Terms on the Website(s) or via the Extensis Resources. If you have any questions, please send your questions to info@extensis.com.

Electronic Communications. When you visit the Services or send emails to us, you are communicating with us electronically and agree to receive communications from us electronically. We will communicate with you via email or by posting notices on the Website(s) or via the Extensis Resources. You agree that all electronic communications we send to you or post on the Website(s) or via the Extensis Resources satisfy any legal requirement that such communications be in writing.

Ownership. You acknowledge and agree that we retain all ownership right, title to and/or interest in any and all intellectual property and other proprietary rights in the Services, including but not limited to, all information, equipment, products, software, documentation, tools, devices, materials, programs and services utilized by us in connection with the Services. In addition, you acknowledge our ownership rights in and to our trade names, trademarks, service marks, logos and domain names. You may not copy, reproduce, modify, publish, create derivative works, transfer, transmit or distribute any of our intellectual property or proprietary rights in the Services and you acknowledge that we do not grant you any rights under any patents, copyrights, trademarks or trade secret information.

Extensis Software and Services. Any Extensis software made available for download from the Services is the copyrighted work of Extensis or our licensors. Our software is governed by the end user license agreement which accompanies the software and you must agree to the terms of such end user license agreement if you wish to download and use the software. Our software is comprised of “commercial items”, “commercial computer software” and “commercial computer software documentation” as defined in FAR 2.101, DFAR 252.227-7014(a)(1) and DFAR 252.227-7014(a)(5). Consistent with DFAR 227.7202 and FAR 12.212, any use, reproduction, display, or disclosure by the US Government shall be governed solely by the terms of the end user license agreement.

Account Information. We offer free accounts to all extensis.com visitors so that you may access and use certain Services. In order to establish an account, you are requested to provide both personal information and preferences. This information is stored and protected by email and password, and access to your account information always requires both your email and password. As part of your account, you promise to: (a) provide true, accurate, current and complete information about yourself and your business as prompted by the Service’s registration form (such information being the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and restrict any and all current or future use of the Services (or any portion thereof). You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the Services. Please note that anyone able to provide your personally identifiable information will be able to access your account so you should take reasonable steps to protect this information.

User Content. The Services may also contain user submitted content. We do not review, monitor, screen, approve, recommend or endorse any such content. In no event will we be responsible or liable for any user content, including, but not limited to, any errors or omissions, or damages of any kind. You agree that you will evaluate and that you bear all risks associated with the use of any user content, including any reliance on the accuracy, completeness, or usefulness of such content. You further agree that you are solely responsible for any content that you may transmit or post to the Services and that such content shall be considered non-confidential and non-proprietary information. By posting, storing, or transmitting any content on or to the Services, you represent that you have all appropriate rights and licenses to the content and you hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty free right to copy, publicly perform, publicly display, distribute, broadcast and supply the content. Without limiting the foregoing, we will have the right to remove any user content that violates the Terms.

Links. The Services may provide links to third party web sites. These links are provided for user convenience only and we do not endorse these third parties or their products and services. We do not control these third parties or their web sites and we are not responsible for the content of any linked site or any link contained in a linked site. We are also not responsible for your access to and/or use of these third party sites. We reserve the right to terminate any link at any time for any reason. If you access any of the third party web sites linked to the Services, you do so entirely at your own risk.

Prohibited Conduct. While using the Services, you agree that you will not:

violate the Terms or any laws, including any applicable local, state, national or international laws in connection with your access to and use of the Services;

distribute or post spam, chain letters, junk mail, pyramid schemes or other unsolicited solicitation;

distribute viruses, cancel bots, Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing or electronic mail address information, or other methods or technologies that may harm the Services, or the interests or property of our users;

copy, modify, publish, upload, post, display, perform, create derivative works from, transmit or distribute materials from the Services;

harvest or otherwise collect information about users, including email addresses, without their consent;

impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

include personal or identifying information about another person without that person’s explicit consent;

post any content that contains unlawful, harmful, threatening, abusive, harassing, defamatory or libelous materials, is invasive of another’s privacy, harms minors in any way, or is otherwise inappropriate;

post any content that harasses, degrades, intimidates or can be construed as hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;

infringe any patent, trademark, trade secret, copyright or other proprietary rights of any party, or include any content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

advertise any illegal services or the sale of any items which are prohibited or restricted by applicable law;

imply that we endorse your content, products or services;

misrepresent your relationship with us;

present false information about us or the Services;

employ misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of content transmitted through the Services;

attempt to gain unauthorized access to the Services or our computers, or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality or security of the Services;

copy or reproduce any portion of the Services to any other server or location for further reproduction or redistribution; or

use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Services.

Right to Restrict or Terminate Access. We reserve the right, with or without notice, to restrict, modify, suspend or terminate your access to the Services if we determine that your use (i) presents a security risk or will interfere with the proper continued operation of the Services; (ii) may violate applicable laws or governmental regulations , including without limitation consumer protection, securities regulation, child pornography, data privacy, data transfer and telecommunications laws; (iii) may violate or infringe any intellectual property right of any party; (iv) may violate export control regulations of the United States or other applicable countries; (v) is subject to an order from a court or governmental entity stating that such use generally or for certain activities must stop; or (vi) may violate any of the Terms. We will also disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request. If your access to the Services is restricted or terminated, we reserve the right to exercise whatever means we deem necessary to prevent unauthorized access to the Services, including, but not limited to, technological barriers, IP mapping, and direct contact with your Internet Service Provider. The Terms will survive indefinitely unless and until we choose to terminate it, regardless of whether you have the right to access or use the Services.

Indemnity and Hold Harmless. You agree that we are not responsible for other users’ actions or inactions, including things they post. We have no control over and do not guarantee the quality, safety, legality or the truth or accuracy of any content posted by any user. If you have a dispute with one or more users, you release us (and our officers, directors, agents and employees) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You will indemnify and hold us (and our officers, directors, agents and employees), harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Services, your content, your breach of the Terms, or your violation of any law or the rights of a third party.

Privacy and Information Disclosure. Your use of the Services, including without limitation, your account information and any content that you may submit, are subject to our Privacy Policy. The most current version of our Privacy Policy can be reviewed by clicking on the “Privacy Policy” hypertext link located at the bottom of www.extensis.com. Your access and/or use of the Services signify your acknowledgment of and agreement to our Privacy Policy terms.

DISCLAIMER OF WARRANTIES. YOU AGREE THAT YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK AND PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS ONLY. WE DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OF ANY IMPLIED WARRANTY ARISING OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OR TRADE, OR NON-INFRINGEMENT OF PROPRIETARY RIGHTS. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER MATERIALS CONTAINED WITHIN THE SERVICES. WE DO NOT WARRANT UNINTERRUPTED OR ERROR FREE OPERATION OF THE SERVICES. WE DO NOT GUARANTEE THE SECURITY, RELIABILITY, TIMELINESS OR PERFORMANCE OF THE SERVICES. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

LIMITATIONS OF LIABILITY. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF DATA, USE, PROFIT OR REVENUE, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES HOWEVER CAUSED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUCH LIMITATIONS SHALL APPLY WITH RESPECT TO ANY DAMAGES INCURRED BY REASON OF ANY USE, INABILITY TO USE, INTERRUPTION, SUSPENSION, RESTRICTION OR TERMINATION IN CONNECTION WITH THE SITES. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT INCLUDING NEGLIGENCE OR ANY OTHER BASIS. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Domestic Use; Export Restriction. User access to the Services is governed by all applicable federal, state and local laws. Information available on the Services is also subject to applicable U.S. export control laws and may also be subject to the laws of the country in which you reside. We make no representation that the Services or information available from the Services are appropriate or available for use in other locations. Users who access the Services from outside the United States of America do so on their own initiative and are responsible for compliance with all applicable local laws.

Notices and Procedure for Making Claims of Copyright Infringement. We will respond to allegations of copyright violations in accordance with the Digital Millennium Copyright Act. Inquiries or allegations that are not in compliance with the procedure below may not receive a response. If you believe that any content or material on the Services infringe your copyrighted material, you must notify our designated agent of such claim at:

Celartem, Inc., d.b.a. Extensis
1500 SW First Avenue, Suite 680
Portland, OR 97201
Attention: Extensis Copyright Agent
Email: copyrightagent@extensis.com
Fax: 503.274.0807

  1. In order to have an effective notification, you must provide our designated agent a written notification substantially containing the following:
    1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
    4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
    5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Upon receipt of an effective notification containing the information as outlined in Section 2, items (i) through (vi) above, we will:
    1. remove or disable access to the material that is alleged to be infringing;
    2. forward the written notification to the alleged infringer (“Subscriber”); and
    3. take reasonable steps to promptly notify the Subscriber that it has removed or disabled access to the material.
  3. The Subscriber may provide a counter notification to our designated agent. To be an effective counter notification, such counter notification must be in writing and provided to our designated agent and substantially contain the following:
    1. A physical or electronic signature of the Subscriber;
    2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
    3. A statement under penalty of perjury that the Subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
    4. The Subscriber’s name, address, and telephone number, and a statement that the Subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the Subscriber’s address is outside of the United States, for any judicial district in which we may be found, and that the Subscriber will accept service of process from the person who provided notification or an agent of such person.
  4. Upon receipt of a counter notification containing the information as outlined in Section 3 items (i) through (iv) above, we will:
    1. promptly provide the complaining party with a copy of the counter notification;
    2. inform the complaining party that it will replace the removed material or cease disabling access to it within ten (10) business days;
    3. replace the removed material or cease disabling access to the material within ten (10) to fourteen (14) business days following receipt of the counter notification, provided our designated agent has not received notice from the complaining party that an action has been filed seeking a court order to restrain Subscriber from engaging in infringing activity relating to the material on the Services.

No Agency. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.

General. The Terms governs your access to and use of the Services. The Terms and any and all disputes in connection with the Terms shall be governed by the laws of the State of Oregon without regard to its conflict of law provisions. Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms shall remain in full force and effect. We have the right to assign the rights hereunder to a parent company or a surviving entity in connection with any merger, acquisition or consolidation.

Contact Information. If you have any questions about the Terms or the Services, please send your questions to info@extensis.com.

Copyright © 2021 Celartem, Inc. All rights reserved. Celartem, Inc., doing business as Extensis, 1500 SW First Avenue, Suite 680, Portland, OR 97201, U.S.A.

Updated as of: June 10, 2021.

EU-U.S. AND SWISS-U.S. PRIVACY SHIELDS

This Privacy Shield Policy (this “Policy”) applies to personal information transferred to Celartem, Inc. (Celartem) in the United States from organizations subject to data protection law in the European Economic Area (EEA) (which includes the member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) and from Switzerland. This Policy sets out our practices for collecting, using, maintaining, protecting and disclosing that personal information. Please see our Privacy Policy for an explanation of how we collect, use, store, and disclose information about visitors to and subscribers of our websites.

DEFINITIONS

For purposes of this Policy, the following definitions shall apply:

“Agent” means any third party that collects or uses personal information under the instructions of, and solely for, Celartem or to which Celartem discloses personal information for use on Celartem’s behalf.

“Celartem Inc.” or “Celartem” means Celartem, Inc. doing business as Extensis, and doing business as LizardTech, and any of its subsidiaries, predecessors and successors in the United States.

“Personal information” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal information does not include information that is anonymized or aggregated.

“Sensitive information” means any personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, information that concerns health or sex life, and information about criminal or administrative proceedings and sanctions.

EU-U.S. AND SWISS-U.S. PRIVACY SHIELD PRINCIPLES

Celartem participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from organizations subject to data protection law in the EEA and Switzerland to the United States, respectively. Celartem has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view Celartem’s certification, visit https://www.privacyshield.gov/.

Notice

Celartem receives information about employees of Celartem who are located in the EEA, and which is transferred in the context of the employment relationship. Celartem uses this information for internal employment and human resources purposes. Celartem may receive information from third parties about users of websites and applications in connection with advertising in the EEA and Switzerland. To provide certain product features and customer support, Celartem may receive or have access to data from customers that includes personal information about individuals in the EEA and Switzerland, which may include basic contact information like name and email address, sales lead information, and information related to content creation and use. Celartem uses this information for the provision of the services to its customers, and customer support for such services.

Celartem will subject all personal information received via the Privacy Shield to the EU-U.S. and Swiss-U.S. Privacy Shield Principles. Celartem is subject to the investigative and enforcement authority of the Federal Trade Commission (FTC). Celartem may be required to disclose personal information in response to lawful requests by public authorities. Celartem has potential liability for onward transfers to third parties. Additionally, an individual may be allowed to invoke binding arbitration to resolve disputes under certain limited conditions.

Choice

If you are not a resident of the EEA or Switzerland or we have received your information from you through our websites, applications and services, please see our Privacy Policy for information about your choices.

Celartem will offer EEA and Swiss individuals whose personal information has been transferred to us the opportunity to choose whether the personal information it has received is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. An individual may opt-out of such uses of their personal information by contacting us at the address given below.

Celartem will not use sensitive personal information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual unless Celartem has received the individual’s affirmative and explicit consent (opt-in).

Data Integrity and Purpose Limitation

Celartem will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Celartem will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.

Transfers to Agents

Celartem may disclose personal information to Agents, including but not limited to, providers of analytical, hosting, payment processing and other support services. Agents may have access to personal information if needed to perform their functions for Celartem. Celartem does not transfer personal information to non-Agent third parties.

Celartem will require its Agents to safeguard personal information consistent with this Policy by contract obligating the agent to provide at least the same level of protection as is required by the EU-U.S. and Swiss-U.S. Privacy Shield Principles. Under certain circumstances, Celartem may bear liability for onward transfers of personal information from the EEA where its Agent processes personal information inconsistent with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, unless Celartem proves that it is not responsible for the event giving rise to the damages.

Access and Correction

Celartem will grant individuals reasonable access to personal information it received pursuant to these Principles. In addition, Celartem will take reasonable steps to permit individuals to correct, amend, or delete such information that is demonstrated to be inaccurate or incomplete. An individual may request to access his or her information, or otherwise correct, amend, or delete his or her information pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield Principles by contacting us at the address given below.

Security

Celartem will take reasonable and appropriate precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Enforcement

Celartem will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Celartem determines is in violation of this policy will be subject to disciplinary action.

Dispute Resolution – Privacy Shield

In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, Celartem commits to resolve complaints about your privacy and our collection or use of your personal information. EEA or Swiss individuals with inquiries or complaints regarding this Policy should first contact Celartem at the address given below. Celartem will investigate and attempt to resolve complaints regarding use and disclosure of personal information by reference to the principles contained in this Policy.

Celartem has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.

Under certain limited conditions, an individual may be able to invoke binding arbitration as provided under the Privacy Shield to address an otherwise unresolved complaint.

Where applicable to the employment relationship, Celartem agrees to cooperate and comply with the EEA and Swiss data protection authorities (DPAs) regarding the unresolved complaints of employee of European-affiliated companies who are located in the EEA and Switzerland. Such employees may direct complaints about their personal information to their respective DPA. For the contact information for your country’s DPA, please contact us at the address given below.

CONTACT INFORMATION

Questions regarding this Policy should be submitted to Celartem:

privacy@celartem.com

ATTN: Privacy
Celartem, Inc. dba Extensis
1500 SW First Avenue, Suite 680
Portland, Oregon 97201

LIMITATIONS & CHANGES

Adherence by Celartem to the EU-U.S. and Swiss-U.S. Privacy Shield Principles may be limited (a) by the exception for personal information that is gathered for publication, broadcast, or other forms of public communication of journalistic material as well as information found in previously published material disseminated from media archives; (b) to the extent required to respond to a legal obligation; (c) to the extent necessary to respond to requests by authorities; and (d) to the extent expressly permitted by an applicable law, rule or regulation.

This Policy may be amended from time to time, consistent with the requirements of the EU-U.S. and Swiss-U.S. Privacy Shield Principles. The amended Policy will be made publicly available via Celartem’s website.